Privacy Policy
Galaxy Tech Vision (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of visitors and users of our website, galaxytechvision.com. This Privacy Policy explains how we collect, use, store, share, and safeguard personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our website, you acknowledge and agree to the practices described in this statement.
1. Commitment to Privacy and Data Protection
We recognize the importance of privacy and are dedicated to upholding the highest standards of data protection. Our data handling practices are designed to respect your rights, ensure transparency, and promote responsible data stewardship. We adopt a privacy-by-design approach and aim to give users control over their personal information at every stage of interaction with galaxytechvision.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of galaxytechvision.com and any services provided through our websites. Galaxy Tech Vision acts as the “data controller” for the purposes of the GDPR, and the “business” under the CCPA, which means we determine the purposes and means of processing your personal data.
3. Categories of Data We Process
We may collect and process various categories of personal data through your interactions with our website or related services:
a) Usage Data
Includes information on your browser type, Internet Protocol (IP) address, referral webpages, pages visited, session duration, and information regarding how you interact with our content.
b) Account Data
Personal information provided when creating or managing an account, such as your name, mailing address, email address, and phone number.
c) Profile Data
Includes your purchase history, behavior on galaxytechvision.com, saved preferences, and interests relevant to our products and services.
d) Communication Data
Records of all interactions with us, including customer support requests, feedback, inquiries, and correspondence via email or contact forms.
e) Technical Data
Includes data about the devices used to access our site, such as operating system, browser configuration, screen resolution, language settings, and time zone.
f) Transaction Data
Payment and billing details, delivery addresses, and transactional history relating to purchases made through our website.
g) Preference Data
Information regarding your communication preferences, marketing opt-in or opt-out statuses, and selected product categories or features of interest.
4. Legal Bases for Processing Personal Data
We rely on several legal bases for processing personal data lawfully:
– Consent: Where you have given us clear permission to process your data for a specific purpose, such as subscribing to our marketing emails.
– Contractual necessity: When processing is required to fulfill a contract we have with you, such as completing and delivering an order.
– Legitimate Interests: For purposes such as improving our services, preventing fraud, or analyzing user behavior provided these do not override your rights and interests.
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Rights
Under applicable data protection laws, you have several rights regarding your personal data:
– Right of Access: You may request confirmation and access to the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data, subject to applicable legal exceptions.
– Right to Restriction: You may request us to limit or suspend processing in specific cases.
– Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used, and machine-readable format and request that it be transferred to another controller.
– Right to Object: You may object to processing on grounds relating to your particular situation, including direct marketing purposes.
To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing your request.
6. Security Measures
We take the security of your information seriously. Security controls include, but are not limited to:
– Data encryption at rest and in transit
– Role-based access controls and authentication systems
– Routine security assessments and vulnerability remediation
– Regular backups with secure storage
– Staff training on data privacy and protection protocols
Despite our efforts, no system can be guaranteed fully secure. We encourage you to take care when sharing any personal information online.
7. International Data Transfers
Some of your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States. In such instances, we implement industry-standard safeguards to protect your data, including Standard Contractual Clauses approved by the European Commission or other legally approved frameworks ensuring appropriate protection.
8. Data Retention
We retain data only for as long as necessary for the purposes for which it was collected or to meet legal, regulatory, or contractual obligations. Below are our general retention periods:
– Usage and Technical Data: 12 months
– Communication Data: 3 years
– Account and Profile Data: Retained for as long as the account is active and up to 5 years post-deletion
– Transaction Data: 7 years for compliance with financial regulations
– Preference Data: Retained until consent is withdrawn or the data is no longer useful
9. Cookie Policy
galaxytechvision.com uses cookies to enhance user experience and analyze website performance. Cookies are small data files stored on your device when you visit our site. We use the following types:
– Essential Cookies: Required for navigating and using key website features.
– Functional Cookies: Remember user preferences to improve usability.
– Analytics Cookies: Collect anonymous statistics on how users interact with our site.
– Performance Cookies: Help us understand system issues, improve site speed, and optimize performance.
10. Cookie Management and Compliance
You can manage your cookie preferences through our on-site cookie consent banner, which complies with GDPR and CCPA guidelines. You may also modify or disable cookies through your browser settings. Note that disabling some cookies may impact site functionality.
For California residents, you have the right to opt-out of the “sale” of your personal information under the CCPA. While we do not sell your information in the traditional sense, we provide an opt-out mechanism as per CCPA’s broad definition of “sale.” You may exercise this right by contacting [email protected].
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or process personal data from children. If we discover we have collected data from a child without verifiable parental consent, we will delete it promptly. If you believe we have collected information from a child under 13, contact us immediately at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated appropriately, either through the website or via direct notice, where required. Continued use of galaxytechvision.com represents your acceptance of the updated terms.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to us at:
Galaxy Tech Vision
Email: [email protected]
Website: galaxytechvision.com
We are committed to respecting your privacy rights and complying fully with GDPR, CCPA, and other applicable data protection regulations. Please contact us if you believe your data has been handled improperly, or if you wish to file a complaint.